Our Story
Every traveler knows the frustration - tangled adapters, incompatible devices, and silent hair tools in foreign lands. In 2013, we transformed this universal pain into our mission when DOACE created the world's first C7 universal travel adapter that replaced bulky transformers.
But our story isn't about being first - it's about staying committed. While others chase trends, we invest in what lasts. Our R&D team spends 300+ days annually visiting airports, surveying 10,000+ travelers, and collaborating with material scientists. That's how we developed 2023's Pure Sine Wave Transformer - the world's lightest premium converter born from aerospace-grade aluminum.
In 2024, we pushed boundaries further with the X30. Through relentless innovation, we achieved a 20% reduction in size, a dramatic 40% decrease in weight, while boosting compatibility by an impressive 50%. This isn't just evolution - it's a revolution in portable power technology.
True innovation means growing with you. The 2015 Conair-specific transformer our client Sarah used during her Bali honeymoon. It's still powering her daughter's college trips today. When Mike's adapter failed at midnight in Reykjavik, our support team guided him through a replacement before sunrise. This relentless care fuels our 97% retention rate - because your journey deserves more than products, but a partnership.
Three principles guide every creation:
- Annual 15% revenue reinvestment in smart manufacturing
- Industry-leading 11-month R&D cycle for urgent needs
- 24/7 global support with average 8-minute response time
From New York apartments to Sahara campsites, we're rewriting power accessibility through 37 patented technologies. Because at DOACE, we don't just adapt to the world - we empower your world to shine brighter.